Shipping

Shipping on all UK orders over £45 is free. Orders under £45 will be charged a flat rate of £3.51. Orders will always be dispatched within 1-2 working days of payment and are shipped using either myHermes or Royal Mail.

Please note some orders require a signature upon delivery. Delivery is usually made within 4 working days of order but can take up to 6 workings days. If you haven’t received your goods withing that time frame then please contact us.

Shipping on international orders will be charged at a flat rate of £13 and usually takes 7-21 working days for delivery and you may be charged import/customs fees depending on your countries regulations.

United Kingdom

$ 4-6

Days

International

$ 7-21

Days

Returns

We can exchange/refund any item returned in as new condition within 21 days of delivery. Items sent back after 21 days are not eligible for refund or exchange.

Return postage is the responsibility of the customer.

If you wish to return an item contact us at shop@hellonearth.co.uk.